Refund policy

Refund Policy for IPTVStreamBox.com

At IPVStreamBox.com, your satisfaction is our priority. If you are not entirely satisfied with your purchase, we are here to help. Please review the following guidelines for requesting a refund:

1. Eligibility for Refund

  • Refunds are available for purchases made directly through our website or authorized resellers.
  • The refund request must be submitted within 2 days business of your purchase, as indicated on the product or service page.
  • The service must not have been fully used or consumed before the refund request is made.

2. Refund Process

To request a refund, please follow these steps:

  • Contact Customer Support: Reach out to our support team with your refund request.
  • Provide Required Details: Include relevant information such as your order number, purchase date, and the reason for the refund.
  • Review and Approval: Our team will review your request and determine if it meets the refund eligibility criteria.
  • Refund Processing: Once approved, the refund will be processed back to your original method of payment within a reasonable timeframe.

3. Non-Refundable Items

The following items are typically non-refundable:

  • Digitally delivered products, such as IPTV subscription packages once access has been granted.
  • Services that have been fully rendered, such as live streaming or channel access that has been used.
  • Special offers or discounted packages purchased under a promotional agreement.
  • Gift cards or vouchers, including any prepaid subscriptions.

Please note that this list is not exhaustive, and other items may also be deemed non-refundable based on the nature of the service.

4. Contact Us

If you have any questions or require further assistance regarding our refund policy, please reach out to our customer support team. We are committed to ensuring your experience with IPVStreamBox.com is satisfactory.